Terms & Conditions

These Terms & Conditions govern the use of the Australian Vapers website and all purchases made through our online store. By accessing the site, placing an order, or using any service we provide, you acknowledge and accept the responsibilities, rights, and conditions outlined below.

1. Use of the Website

Australian Vapers operates an online platform for purchasing disposable vapes and nicotine pouches. By using this website, you agree that:
  • All information you submit is accurate and complete.
  • You will not engage in any activity that disrupts, damages, or interferes with website functionality.
  • You meet the legal age requirement to purchase vaping products in Australia.
  • You will comply with all applicable laws when accessing or using the site.
Australian Vapers may update, modify, restrict, or discontinue any website function or service at any time without prior notice.

2. Product Information & Accuracy

We aim to present product details-including flavour profiles, puff counts, specifications, and images-as accurately as possible.You acknowledge that:
  • Manufacturers may update packaging, designs, or batch details without notice.
  • Colours, appearance, or dimensions may vary slightly due to production differences or display settings.
  • Puff counts and performance details are based on manufacturer testing and are indicative only.
Such variations do not constitute faults and do not impact core product functionality or safety.

3. Availability & Order Acceptance

All products listed on Australian Vapers are subject to availability.Australian Vapers reserves the right to:
  • Limit purchase quantities
  • Decline or cancel an order
  • Refuse service at our discretion
If an order cannot be fulfilled, we will notify you promptly and offer an alternative solution or a full refund.

4. Pricing & Payment Terms

All prices displayed on our website are listed in AUD (Australian Dollars).By completing a purchase, you agree that:
  • Prices may change at any time prior to checkout
  • Promotions apply only during their active period
  • Shipping fees and applicable taxes are calculated at checkout
  • Orders ship only after payment is successfully received
We use secure payment methods to protect your financial information throughout the transaction process.

5. Shipping & Delivery

Placing an order signifies your acceptance of our Shipping Policy, including:
  • Dispatch cut-off times
  • Delivery estimates for metro, regional, and remote areas
  • Tracking procedures and courier responsibilities
Delays caused by carriers, weather, peak seasons, or external disruptions fall outside the control of Australian Vapers.

6. Returns, Refunds & Replacements

Our Return & Refund Policy outlines the conditions under which damaged, faulty, or incorrect items may be assessed.Customers must follow all reporting requirements, including:
  • Notifying us within the required timeframe
  • Providing clear photographic or video evidence
  • Returning items when requested
Only claims that meet policy requirements qualify for replacement or refund.

7. Age Verification & Legal Compliance

By purchasing from Australian Vapers, you confirm that:
  • You are of legal age to buy vaping products in Australia
  • You will not supply vaping products to minors
  • You comply with all laws governing possession and use of vape products
We may request government-issued ID or additional verification at our discretion.

8. Liability Disclaimer

Australian Vapers is not liable for:
  • Misuse, modification, or improper handling of products
  • Damage caused by user error, storage conditions, or unauthorised alterations
  • Health issues arising from non-compliant or irresponsible usage
  • External websites linked from our platform
To the fullest extent permitted by law, all warranties not explicitly stated in these Terms are excluded.

9. Account Registration & Security

If you create an account:
  • You are responsible for maintaining the confidentiality of your password and login details
  • You must notify us immediately if you suspect unauthorised activity
  • We may suspend or terminate accounts that violate these Terms
You agree to keep account information accurate and up to date.

10. Intellectual Property

All content on the Australian Vapers website-including text, images, product descriptions, graphics, branding, and digital assets-is protected under copyright and intellectual property laws.You may not copy, reproduce, modify, distribute, or use any material without written permission from Australian Vapers.

11. Fraud Prevention & Security Checks

Australian Vapers reserves the right to:
  • Conduct identity verification
  • Validate billing information
  • Cancel or hold orders flagged as potentially fraudulent
Suspected illegal activity may be reported to the relevant authorities.

12. Changes to These Terms

Australian Vapers may revise these Terms & Conditions at any time to reflect operational updates, legal requirements, or changes to our services.Continued use of the website signifies acceptance of the most current version.

13. Contact Information

For questions or concerns regarding these Terms & Conditions, please contact us. We are committed to ensuring a clear, safe, and transparent experience for all customers shopping with us.